Shipping policy

Most orders ship from our sales office in NJ within 1 week of order placement.  Some items, however, have to be custom made in our workshop in Istanbul and can take up to 3 weeks to receive.  Special orders of higher complexity and custom orders can take 4 - 6 weeks to receive.  Any order that will ship beyond the 1 week period will receive an email communicating the shipping time frame in advance.  We make every effort to work together to accommodate timelines and customer preferences in every instance.

All orders within the United States below $2000 are shipped and insured for free with USPS Priority Mail, UPS ground or Fedex ground or second day service within the US, Alaska and Hawaii. 

All orders above $2000 have an added charge of $40 to cover the cost of UPS or Fedex next day air and insurance.  Some high value items may ship directly from the workshop in Turkey, in which case an import duty charge and freight will be assessed and communicated before shipping.

International orders usually ship directly from Turkey via DHL.  International orders below $2000 are shipped free of charge.  International orders above $2000 may have import duties charged.  These will be communicated via email.